Vendor Manager, Machine Learning Data Operations

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience using analytics or applying project management tools to address business issues.

Preferred Qualifications:

• Experience in GenAI, Large Language Models (LLM’s), and Supervised Machine Learning or interest in building domain expertise.
• Experience managing vendors/3rd party partners in an operations/delivery role.
• Experience in operations, strategy, planning, and program management.
• Ability to influence executive-level cross-functional stakeholders and resolve conflicts.

About the Job

In this role, you will manage multiple vendors across the globe that support Google’s ML/AI initiatives. You will use your vendor management skills and thought process to recommend solutions that will help improve evolving workflows and prepare them for scaling. We are looking for independent, solution-oriented candidates who know how to deliver results. You will also manage a portfolio of vendors that contribute to the long-term operational strategy and support model, extended workforce decisions, and operational excellence of business processes through continuous improvements. You will also help deliver consistent and standard operating practices across all workflows to allow for scaling and repeatability.

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally, we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The US base salary range for this full-time position is $126,000-$187,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Track vendor performance against key metrics such as on-time delivery, quality, and cost. Address performance issues and collaborate with vendors to implement corrective actions.
• Lead regular business reviews and execute vendor governance plan in the form of weekly, monthly, and quarterly reviews.
• Establish collaborative relationships with vendors to ensure communication and problem resolution.
• Partner with cross-functional teams locally and globally to deliver process improvements. Use AI and other technologies for process improvement and re-engineering. Review vendor data, identify process improvement opportunities and drive improvement of vendor performance.
• Identify and program manage strategic projects to solve business issues by working with stakeholders, managing communications, and overseeing milestones and timelines.